Terms & Conditions

Last Updated: [Insert Date]

Welcome to [Your Website Name]. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By visiting our website, browsing our products, or placing an order, you agree to comply with and be bound by these Terms & Conditions, our Privacy Policy, and any other policies referenced on our website.

If you do not agree with these terms, please do not use our website.

2. Products & Services

We specialize in metal wall art, personalized metal signs, monograms, address signs, and other decorative products.

All products are subject to availability. We reserve the right to discontinue or modify products, designs, pricing, specifications, and services at any time without notice.

3. Personalized Orders

Customers are responsible for reviewing and verifying all personalization details before submitting an order, including:

  • Names
  • Initials
  • Dates
  • Addresses
  • Custom text
  • Design selections

We are not responsible for errors submitted by the customer during the ordering process.

Once production has begun, personalized orders cannot be modified or canceled.

4. Pricing & Payment

All prices displayed on the website are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change pricing at any time without prior notice.

Payment must be received in full before an order enters production or shipping.

5. Order Processing

Production times vary depending on product type, customization requirements, and order volume.

Estimated production and shipping times are provided as guidelines and are not guaranteed delivery dates.

We are not responsible for delays caused by shipping carriers, weather events, customs processing, or circumstances beyond our control.

6. Shipping

We ship to locations specified on our website.

Customers are responsible for providing accurate shipping information.

We are not responsible for delays, lost packages, or delivery issues resulting from incorrect addresses provided by the customer.

Additional shipping charges may apply for remote locations or special delivery requests.

7. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Personalized and custom-made products are generally non-refundable unless damaged, defective, or produced incorrectly.

Please review our Refund & Return Policy for complete details.

8. Product Appearance

We make every effort to accurately display product colors, finishes, and images.

However, actual product colors and finishes may vary due to:

  • Monitor settings
  • Screen resolutions
  • Lighting conditions
  • Manufacturing variations

Minor variations are normal and do not constitute defects.

9. Intellectual Property

All website content, including but not limited to:

  • Product designs
  • Images
  • Graphics
  • Logos
  • Text
  • Videos
  • Website design

are the property of [Your Website Name] and are protected by applicable copyright, trademark, and intellectual property laws.

Unauthorized reproduction, copying, distribution, or commercial use is strictly prohibited.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Interfere with website security or functionality
  • Submit false or misleading information
  • Attempt unauthorized access to our systems
  • Upload harmful software, malware, or malicious code

We reserve the right to restrict or terminate access for violations of these terms.

11. Limitation of Liability

To the fullest extent permitted by law, [Your Website Name] shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Website use
  • Product purchases
  • Delivery delays
  • Service interruptions
  • Loss of data
  • Loss of profits

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

12. Warranty Disclaimer

Except where required by law, products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted website access or error-free operation.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of any third-party websites.

Accessing third-party websites is at your own risk.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which our business operates, without regard to conflict of law principles.

16. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Changes will become effective immediately upon posting on this website.

Continued use of the website following any updates constitutes acceptance of the revised terms.

17. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

Email: support@[yourdomain].com

Website: www.[yourdomain].com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM